Young Living’s member services employees are always hard at work assisting our cherished Young Living members around the world. This month, a group of member services representatives who handle all Canadian customer service inquiries, decided they wanted to not only help Young Living members, but also families in need in their local Utah communities.

Member services representative, Meghan Howells, learned how to knit hats from her grandmother. She used to watch as her grandma would turn a ball of yarn into a beautiful—and cozy—hat on a loom. Meghan soon began making hats of her own and realized that she could turn the practical hobby she had learned from her grandma into an opportunity to give back to those in need.

Meghan decided that during downtime from taking calls at work, she would spend that extra time knitting hats to donate to families in her community. Meghan has fine-tuned her processes and can now make an average of five to six hats throughout an eight-hour shift. A few of her coworkers were captivated by her servant heart and beautiful hats, and soon she was teaching them how to knit as well! 

October 23, 2018